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Maserati of Charleston in Charleston, SC

Have my GT in there for service last week with a flat tire. Turns out they say I have two cracked rims (wheels are 1200 EACH), tires turned out to be another approx. 300 Each ($80 more than the tire websites) Alignment and balance (usually included for free at any tire place) An additional $250 with a grand total of $4000 for 2 front wheels. What a rip off. Last visit to Maserati cost me $11,000. That is unreal. Also paid $150 for expedited shipping and they said they will "try to see if they can remove it from the bill" even though its now a week later. ...

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Baker Maserati Service Department goes above and beyond the standard of taking car of their company. They been servicing my Maserati levante for 1 year. Huge thank you especially too the Infiniti Receptionist, Christie, Chance , Donovan, Erik and Andrew Mooney for all of your patience, kindness and professionalism. I highly reccomend this baker motor company to service your car.

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I recently purchased a used vehicle here and Jaylynn was very professional and friendly. While I was disappointed with the price for my trade in, Jaylynn and the staff made the entire process very easy.

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Cohl in sales was great to work with. Appreciated his patience and help through the whole process. (Bought a pre-owned Jeep)

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Jaylynn was an absolute gem, he was patient, provided superior customer service and friendly. He is a true example of a professional, thank for making the trip from Bluffton worthwhile.

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My wife and I worked with Jaylynn to by a car all the way from Philadelphia. He was very professional, handled all of the details and had our transaction completed within 24 hours. My wife was able to fly down and drive our new convertible back to Philly the next day. Great experience overall.

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I contacted Baker through their website to inquire about a pre-owned Tahoe, and Jaylynn replied within minutes. He called me and asked great questions and didn't waste my time. When we arrived at the dealership, he had the vehicle at the front and was waiting outside as we pulled up.That was the first indication that we were going to be treated right. After having been to a few dealerships in the recent past, I had pretty low expectations. The crazy car market certainly hasn't made that experience more enjoyable. Throw all of those concerns out the door.Jaylynn was ...

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I would like to say "Thank you!", to Jaylynn. You went above and beyond by changing your schedule to accommodate mine, inspite of what you had already planned, on your day off. You are exceptionally pleasant and very well mannered. I would definitely make a purchase through you again.Folks, if you're thinking about purchasing a vehicle from Baker, ask for Jaylynn Sturdivant! You will be very pleased with his customer service.

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I know I'm not the typical Maserati owner. However, Baker makes me feel like my 2015 is the freshest and coolest thing on the lot. The prices for services are reasonable and fair, and the whole staff is dope( and professional) . The shop foreman and manager also let me play with the exhaust in the waiting area. Amazing team.

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Very friendly staff! My family loves buying from Jaylynn, it’s always smooth and professional.

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Beautiful cars

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I came in today to see Jordan regarding trading my car in.First, he was acting as if he was questioning that we can afford the vehicle.I went to other dealerships earlier that offered me 24K for my trade. Jordan came back and offered me 18.5K stating “my car was in an accident with an airbag deployment”.He further stated that since it was in a wreck it must go to auction they can’t sell it on the lot! I knew this was absolutely untrue! I asked multiple times for him to show me the carfax that stated ...

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Sales personnel uniquely do not understand the product to which they are selling. On the same trip meeting with two different salespeople, neither one of them articulate packages or features on the Maserati Levante. The first salesman had a company shirt which was completely frayed, I was flabbergasted management did not send him home dressed like that. Clearly, Baker Motor Company has management issues which I suspect cross all the product lines they offer. Based on this experience I now understand why so few Maserati’s are on the local roads.

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Awesome display of some fine and expensive automotive. Always enjoy the window shopping this time of year. Only place to go to get your heart racing and revved up. Who knows it might be X MAS around my block. Peace

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Issues handled unprofessionally by General Manager Mathew Scoggins. I have been driving a Maserati illegally for 3 months as Baker did not register the car. The car was delivered with numerous scratches, no pre delivery inspection was performed, warning lights were on, steering shake, the tires were so poor they had to be replaced. THIS ON A NEW MASERATI.I have also had problems with the lease of a Porsche. The paperwork has taken 3 months to resolve. This is clearly a company with management problems. I have asked on many occasions to speak with Mr Baker and have been refused. This ...

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