Maserati Roadside Assistance
in Charleston, SC

Open Today! Service: 7:30am-6pm
Call us at: Call Service Phone Number(843) 996-1450

Maserati North America Inc. provides each new car with a transferable 4-year or 50,000-mile (whichever comes first) New Car Limited Warranty.

Maserati North America Inc. also offers Maserati Roadside Assistance throughout the New Car Limited Warranty period on all new Maserati vehicles sold in the US and Canada.

Available toll-free, 24/7 at (888) 371-1802, the program provides transport to the nearest authorized Maserati dealership when necessary. If overnight warranty repairs are required, limited rental reimbursement may also be provided through the program.

For more information on the Maserati New Car Limited Warranty and the Maserati Roadside Assistance Program, please contact Maserati of Charleston

Battery Jump Start

If your Maserati won’t start, we will send an authorized servicer to “jump start” your vehicle. If your Maserati can’t be started, an authorized servicer will provide towing service subject to the Emergency Towing guidelines.

Emergency Fuel Delivery

Should you happen to run out of fuel, Maserati 24-Hour Roadside Assistance will provide enough fuel to get you to the nearest gas station. Both the delivery service and the fuel are complimentary.

Flat Tire Service

Should you encounter a situation that causes damage to a tire rendering the vehicle inoperable, the proper towing equipment will be dispatched to assist. Depending on your vehicle’s tire/wheel specifications it could be necessary to transport the vehicle to the nearest authorized Maserati dealership for service. The cost to install a new tire onto the wheel or the second service call to return a repaired tire to the disabled vehicle are not part of the Maserati 24-hour Roadside Assistance program.

Lockout Service

Due to the unique engineering of your Maserati, gaining access to a vehicle without the vehicle key could cause damage. Should a key be locked within the vehicle, please contact your authorized Maserati dealership or Maserati 24-hour Roadside Assistance so that arrangements can be made for you to obtain your spare key or transport your Maserati to the nearest authorized Maserati dealership.

Replacement Keys

If your ignition key is lost, broken or accidentally locked in your vehicle, replacement keys must be obtained through the nearest authorized Maserati dealership and could take up to 48-hours to obtain. Replacement keys obtained through any other source will not start the vehicle. The cost for parts and/or labor to produce replacement keys are not included as part of the Maserati 24-hour Roadside Assistance program.

Extrication/Winch Service

Service will be provided to extract your Maserati vehicle from mud, sand, snow or a ditch, provided that the vehicle is in an area immediately adjacent to a regularly traveled road that can be serviced with standard servicing equipment.

Trip Interruption

Should your Maserati vehicle become disabled more than 100 miles (US)/160 kilometers (Canada) from your residence due to a warrantable mechanical failure, you may be eligible for reimbursement of trip interruption expenses. This includes situations where the vehicle cannot be started or driven without causing damage and the local authorized Maserati dealership is not able to repair the problem the same day. Trip interruption coverage includes reimbursement for:

Meals
Lodging
Car rental
Alternate transportation

Schedule an Appointment

Open Today! Service: 7:30am-6pm

Schedule Appointment

Contact our Service Center:

Call us at: (843) 996-1450
Ask a question

Service Center Hours:

Weekdays: 7:30am – 6:00pm
Saturdays: 8:00am – 4:00pm

Please don't hesitate to direct your service questions to us! Fill out the simple form below and our service team will get back to you.

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